Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deweyspizza-eat.top, place an order, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events. By using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. About Us

Dewey's Pizza operates the website deweyspizza-eat.top and provides food ordering and delivery services. We are committed to operating transparently and in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act governing unfair or deceptive practices.

2. Information We Collect

We collect information about you in a variety of ways in order to provide you with our food services, improve your experience, and maintain the security of our platform. The categories of personal information we may collect include the following:

2.1 Personal Information You Provide Directly

When you interact with Dewey's Pizza — for example, by placing an order, registering an account, signing up for our newsletter, or contacting our customer support — you may voluntarily provide us with:

• Identification Information: Your first and last name, username, and similar identifiers.
• Contact Information: Email address, phone number, and mailing or delivery address.
• Payment Information: Credit or debit card numbers, billing address, and related financial data. Please note that payment card information is processed through secure third-party payment processors and is not stored directly on our servers.
• Order Information: Details of food items ordered, special dietary requests, delivery instructions, and order history.
• Account Credentials: Password and security question responses associated with your account.
• Communications: Any messages, feedback, reviews, or other content you send to us directly or post publicly on our platform.
• Marketing Preferences: Your preferences for receiving promotional communications from us.

2.2 Usage and Technical Data Collected Automatically

When you visit our website, certain information is collected automatically through cookies, web beacons, log files, and similar tracking technologies. This includes:

• Log Data: Your IP address, browser type and version, operating system, referral URLs, pages visited on our site, time and date of your visit, and other diagnostic data.
• Device Information: Information about the device you use to access our website, including hardware model, unique device identifiers, and mobile network information.
• Location Data: General geographic location inferred from your IP address, or precise location data if you grant permission through your device settings.
• Interaction Data: Information about how you use our website, including links clicked, time spent on pages, scroll behavior, and search queries entered.
• Cookie Data: Information collected through cookies and similar tracking technologies. See Section 8 for more details on our use of cookies.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Analytics Partners: Data platforms that help us understand how users interact with our website.
• Advertising Networks: Data that helps us deliver relevant promotional content to you.
• Social Media Platforms: If you choose to connect your social media account to our services, we may receive profile information in accordance with the permissions you grant.
• Delivery Partners: Information shared by third-party delivery services when fulfilling your orders.
• Payment Processors: Transaction confirmation and fraud-prevention signals from payment service providers.

2.4 Sensitive Personal Information

In certain circumstances, we may collect sensitive personal information, such as information about dietary restrictions or allergies that you voluntarily provide when placing an order. We collect this information solely for the purpose of fulfilling your food order and ensuring your safety. We do not use sensitive personal information for advertising or marketing purposes beyond what is permitted by applicable law.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including arranging delivery or pickup.
• To create and manage your user account.
• To process payments and issue receipts or invoices.
• To communicate with you about your orders, including order confirmation, status updates, and delivery notifications.
• To handle returns, refunds, complaints, and other customer service requests.

3.2 Website Improvement and Analytics

• To monitor and analyze usage patterns on our website and improve its performance, functionality, and user experience.
• To conduct internal research and development, including testing new features.
• To diagnose technical problems and maintain the security and integrity of our platform.

3.3 Marketing and Promotions

• To send you promotional emails, newsletters, special offers, and updates about Dewey's Pizza, subject to your marketing preferences and applicable law.
• To personalize your experience on our website, including displaying content and offers relevant to your interests and order history.
• To display targeted advertising on our platform and on third-party platforms, where permitted by law and subject to your consent where required.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

3.4 Legal Compliance and Safety

• To comply with applicable federal and state laws, regulations, and legal processes.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraudulent transactions, abuse, security incidents, and other harmful or illegal activities.
• To protect the rights, property, and safety of Dewey's Pizza, our customers, and the public.

3.5 Business Operations

• To evaluate and improve our products, services, and business operations.
• To conduct surveys, feedback requests, and market research.
• To facilitate business transactions such as mergers, acquisitions, or asset sales, subject to the protections described in this policy.

4. How We Share Your Information

Dewey's Pizza does not sell your personal information to third parties. However, we may share your information with trusted third parties in certain circumstances, as described below.

4.1 Service Providers and Business Partners

We work with third-party vendors who perform services on our behalf, including:

• Payment Processors: To securely handle payment transactions.
• Delivery Services: To fulfill food delivery orders.
• Cloud Hosting Providers: To host and maintain our website and databases.
• Email and Communication Platforms: To send transactional and marketing emails.
• Analytics Providers: Such as Google Analytics, to help us understand website usage.
• Customer Support Tools: To manage and respond to customer inquiries.

These service providers are contractually obligated to use your information only as directed by us and to maintain appropriate security measures. They are not permitted to use your personal information for their own independent purposes.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as:

• Compliance with a subpoena, court order, or legal process.
• Requests from government agencies, including law enforcement, pursuant to applicable law.
• Situations where we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of individuals.

4.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of some or all of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer results in material changes to how your information is used.

4.4 With Your Consent

We may share your information with additional third parties when you have given us your explicit consent to do so.

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

5. Data Security

The security of your personal information is important to us. We implement and maintain a variety of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or destruction. These measures include:

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our website.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions.
• Secure Payment Processing: Payment card information is processed through PCI DSS-compliant third-party processors and is not stored on our servers.
• Regular Security Assessments: We periodically review and update our security practices to address emerging threats.
• Incident Response: We maintain procedures to detect, investigate, and notify affected parties in the event of a data breach, in accordance with applicable state breach notification laws.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA, as amended by the CPRA:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Dewey's Pizza does not sell personal information. However, if you wish to opt out of data sharing for targeted advertising, you may contact us.
• Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit the use and disclosure of sensitive personal information to purposes necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny goods or services, charge different prices, or provide a different level of service based on your exercise of these rights.

To exercise your California privacy rights, please submit a verifiable consumer request to us at [email protected]. We will respond within 45 days of receiving a verifiable request, with a possible extension of an additional 45 days where necessary.

6.2 General Privacy Rights (All U.S. Residents)

Regardless of your state of residence, we strive to honor the following rights for all users:

• Right of Access: You may request access to the personal information we hold about you by contacting us at the email address below.
• Right to Correction: If you believe any information we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to Deletion: Subject to legal and legitimate business requirements, you may request that we delete your personal information from our records.
• Right to Data Portability: Where technically feasible, you may request a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Submit a Privacy Request

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected]
• Website: deweyspizza-eat.top

We may need to verify your identity before fulfilling your request to ensure the security of your data. This may involve asking you to provide information that matches what we have on file. We will not use information provided in a privacy request for any purpose other than verification and fulfilling the request.

Authorized agents may submit requests on behalf of California residents. We may require written authorization or power of attorney from the account holder, and we may verify the identity of the agent and the consumer directly.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The criteria we use to determine retention periods include:

• Account Information: Retained for the duration of your account and for a reasonable period thereafter to allow for reactivation or dispute resolution, typically up to 3 years after account closure.
• Order and Transaction Records: Retained for up to 7 years to comply with tax, accounting, and other legal obligations.
• Marketing Preferences: Retained until you opt out or request deletion.
• Usage and Analytics Data: Retained for up to 2 years in identifiable form, after which it may be anonymized and retained indefinitely.
• Customer Support Communications: Retained for up to 3 years after the closure of the support ticket.
• Legal Hold: If your information is relevant to ongoing litigation, investigations, or legal proceedings, we will retain it as long as necessary for those purposes.

Once the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data disposal procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising. A cookie is a small text file placed on your device by a website you visit.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. They enable core features such as page navigation, shopping cart functionality, and secure login. These cannot be disabled without affecting site functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting aggregated, anonymous data. We use tools such as Google Analytics to support this function.
• Functional Cookies: Remember your preferences and settings (such as language or location) to enhance your experience on subsequent visits.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements to you on our site and across the web. They track your browsing habits to provide more personalized ad content.

8.2 Managing Your Cookie Preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:

• View what cookies are stored and delete them individually.
• Block third-party cookies.
• Block cookies from specific websites.
• Block all cookies.

You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance (DAA) opt-out portal at optout.aboutads.info or the Network Advertising Initiative (NAI) opt-out portal at optout.networkadvertising.org.

For more detailed information about the cookies we use and how to manage them, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Dewey's Pizza's website and services are intended for use by adults aged 18 and older. We do not knowingly collect, solicit, or store personal information from children under the age of 18. If you are under 18, please do not use our website or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without appropriate parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action.

Our practices are consistent with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. Our 18+ policy provides an additional layer of protection beyond these minimum legal requirements.

10. International Data Transfers

Dewey's Pizza is based in the United States, and our primary data processing activities occur within the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our services, you consent to the transfer of your information to the United States and to other countries where our service providers operate. We take appropriate steps to ensure that your information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

For users located in jurisdictions with specific international data transfer requirements (such as the European Economic Area, the United Kingdom, or Canada), we implement appropriate safeguards, such as standard contractual clauses or other legally recognized transfer mechanisms, where applicable.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated by Dewey's Pizza. This Privacy Policy does not apply to those third-party platforms. We have no control over and assume no responsibility for the privacy practices or content of any third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website does not imply our endorsement of that website or its privacy practices.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online.

However, California residents may exercise specific opt-out rights under the CCPA/CPRA as described in Section 6 of this policy. We will continue to monitor developments regarding DNT standards and update our practices accordingly.

13. Your Choices Regarding Marketing Communications

We provide you with various means to control your communication preferences:

• Email Marketing: You may opt out of promotional emails by clicking the "unsubscribe" link found in any marketing email we send. Please note that even after opting out of marketing emails, you will continue to receive transactional and service-related communications (such as order confirmations) that are necessary for the administration of your account.
• SMS/Text Marketing: If you have opted in to receive text messages from us, you may opt out at any time by replying "STOP" to any text message we send.
• Push Notifications: You may disable push notifications from our website through your browser settings at any time.
• Account Settings: You may update your marketing preferences directly through your account dashboard, if applicable.

14. Applicable Law and FTC Compliance

Dewey's Pizza operates in accordance with United States federal and applicable state privacy laws. Our privacy practices are guided by, and intended to comply with, the following:

• The Federal Trade Commission (FTC) Act: We are committed to fair and non-deceptive practices in our data collection, use, and disclosure activities. We do not engage in unfair or deceptive acts or practices with respect to consumer data.
• The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): We honor the rights of California residents as described in Section 6 of this policy.
• CAN-SPAM Act: Our commercial email communications comply with the requirements of the CAN-SPAM Act, including providing a clear opt-out mechanism in every marketing email.
• Telephone Consumer Protection Act (TCPA): We comply with applicable TCPA requirements for SMS and telephone marketing communications.
• Children's Online Privacy Protection Act (COPPA): We do not knowingly collect information from children under 13, as described in Section 9.
• State Privacy Laws: We monitor and aim to comply with the privacy laws of all states where applicable, including but not limited to the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), and other emerging state privacy statutes.

15. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority.

15.1 For U.S. Residents — Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) handles consumer complaints related to deceptive or unfair privacy practices by companies operating in the United States. You can file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

15.2 For California Residents — California Privacy Protection Agency (CPPA)

California residents may also file a complaint with the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA:

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.3 State Attorneys General

Residents of all U.S. states may file privacy-related complaints with their state Attorney General's office. Contact information for your state Attorney General can typically be found through your state government's official website.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Post a notice on our website homepage or send you an email notification, where required by law or where we deem it appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you disagree with the changes, you should discontinue use of our services and may request deletion of your personal information as described in Section 6.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

We will make every effort to respond to privacy-related inquiries within 30 days of receipt. For verifiable consumer requests under the CCPA/CPRA, we will respond within the timeframes specified by applicable law (45 days, with a possible 45-day extension).